I had a policy that was about to expire. My agent, Deb, called to tell me it would expire in 3 days. She immediately made all the calls, issued the payment and kept all the records on file if I need them. It's situations like these why we will never leave Insurance Services of Washington. The customer service is top-notch! Thank you Deb & ISW!
- Kristi Givens
Insurance Services of Washington has always been there for my wife and I. Lose an insurance card? No problem, their team will help you out immediately. Their good communication and rates is what sets them apart in the field of insurance companies!
- David Way
Always very happy with the service. I was with an agency that became part of ISW and the transition was seamless. A little over a year ago they called and said they could save me hundreds by switching to a new Private Client offering. I like that they look out for their clients.
- Corey Smith
My entire family have been clients of Insurance Services of Washington for over 15 years. Their customer service and quick responses are top notch. No matter what the issue, big or small, they're always happy to help with scheduling appointments, providing advice on a situation or amending our policies. Thanks ISW!
- Kristi Givens
Debra was fantastic! We needed home and auto and she was able to get us a package that beat our previous provider. The process was smooth and quick. Highly recommend!
- Rob Everett
They do an amazing Job! Was buying a new car for my wife and I misplaced my insurance information. I called and they had it emailed to me within 5 min. Great customer service!
- Julian Flunder
I'm a new transplant to Bellevue, WA so I was really stressed as to how to get coverage, who to call, etc. Thank God for this company! Deb was a God send and I really appreciate the quick responses and the means of communication. I'm in Corp. America so I can't always talk on the phone. We used email, etc and got all my coverages done in record time. I will be with them for a while!
- Tammy Richardson
"We switched to Insurance Services of WA after having horrible experience with our old agent at Allstate. Not only did we save money but hands down the best customer service experience, I can always reach someone and get any concerns addressed quickly. I was in an accident late on a Friday night, I called Debra, one of the agents and got a response right away from her, she helped get me a tow truck and start the claim. They managed and processed the claim smoothly and guided us step by step until it was settled. My husband and I recently bought a new car, I emailed about the car and right away they provided us with a break down of our coverage options. The new car was added to our policy first thing that morning! Would highly recommended them for any insurance need!"
- Christy Penner
When ISW took over for Ireland Insurance I was very hesitant to keep our business with the new owners. To my surprise the customer service that we have gotten specifically from Debra has been outstanding. If you are looking for an insurance company who actually knows who you are (not just a number) then ISW is for you. I would highly recommend them!
- Cindy Patterson
Our experience has always been positive with Insurance Services of Washington. Everyone has been so friendly and helpful during the past 15 years I can't think of anyone I would rather be with to take care of our home and cars.
- Bill Todd
Rebecca is always on top of things! Very professional, and responds to all our needs promptly! We are thrilled Insurance Services is a part of our team!
- Royal Blue
Insurance Services of Washington is more than an incredible insurance company, they are like family. They go above and beyond for their customers and have A+ customer service. My husband and I love their consultative approach, we don't feel like they are ever trying to sell us. We would recommend Insurance Services of Washington to anyone and everyone!
- Ashley Barnes
All people at Insurance Services of Washington go above and beyond to assist in any way they can! Great company to be associated with for both personal and business needs!
- Terri B
Debra at ISW has been my broker for years. She is always quick to respond to my inquiries, day or night and even on the weekends. Her team is always on the lookout to get me the best coverage and rates available. Truly a full-service brokerage that makes you feel like you are the most important person on their list every time.
- Briony Stow
I have been using ISW for my home and auto insurance needs for the past 10 years. Deb is absolutely the best insurance agent I've ever worked with. She responds almost instantly to any questions or concerns. She goes out of her way to ensure that my policies are correct and the most reasonable priced. I would recommend ISW to anyone that needs a great insurance policy at a fair price.
- Doug Ward
Debra has done my renters insurance for years and has always got me the best deal with my best interest. She's very good about following up and helpful with answering all my questions. I would highly recommend Insurance Services of Washington.
- Lindsey Todd
Insurance Services of Washington is a very professional family owned independent agency. They are always looking for the best coverage to offer their clients by understanding their client’s individual needs. I highly recommend this agency for all of your insurance needs.
- K H
I have been extremely happy to do business with Rebecca and Deb over the past few years for my auto and renters insurance as well as my fiance's. They are extremely quick with all of our needs and if we ever have questions they always provide options that are the best for the consumer's interest, not pushing the business' top line. I have done business with other insurance companies and it can be very painful, we couldn't be happier to have Insurance Services of Washington be such an easy and intelligent business to work with.
- Brady Barry
“We are a third generation company, all three generations having used this company for our corporate and personal insurance needs. We’ve worked with Mike, Margarita and Rebecca for the last 28 years! They compare rates from highly rated insurance companies, and give us the first rate personal attention we need to run our business successfully. We highly recommend this company and greatly appreciate the premium savings!”
- Laura Callaway
"Thank you Mike and staff for your outstanding service and expertise. After 12 years, I am still amazed by your quick response to all of our requests and answers to our questions. Undoubtedly, your agency is the best and I would highly recommend it to any business owner. "
- Ann Wilsbach, Casa Bonita
Have always been given exceptional service by the crew at Insurance Services of Washington. Mike Haller & I worked together at Safeco Insurance in the 1980's; he's a man of high integrity. I can say the same for his daughters (Rebecca & Debra) and his beautiful wife Margarita. Excellent resource for your insurance needs
- Kurt Kettel
I've had several insurance companies over the years but no one responds better or faster than Insurance Services of Washington. Customer for life.
- Caroline Wilkes
It doesn't matter the time of day or how busy my agent is, Dina always finds time to answer my questions quickly! Even the silliest ones that I could most likely figure out on my own!
- Susan Davis
I've been in the insurance industry for 17 years and trust all my insurance needs with ISW! My Auto, Home, Umbrella and Life Insurance.
- Shannon Stamps-Ratto
Great rates and even better service!
- Mike Holden
"I can't say enough good things about Mike and his agency. Not only have they provided us with outstanding service but saved us a significant amount in premiums too! I would recommend them to any family or business."
"We have used Insurance Services of Washington for the last 15 years, and appreciate the professionalism, convenience, and skill that they bring to the table. Anytime we have a question about our insurance policy, or even are simply curious about the insurance industry, it seems they have the inside scoop on what's happening and what we can expect here in Washington state. While many folks shop around and trade out insurance companies as easily as changing hats, we think it would be a great loss for us to leave the Haller family business. Thank you to Margarita, Rebecca, and especially Mike. From one family business to another, great job!"
"We use this company for our corporate insurance as well as I use it personally. I have referred a number of clients to them (Boyfriend, Sister, Friend, etc) as they are first class. They have excellent rates, are locally/family owned, are quick to respond, and provide friendly first class service. If you are looking to switch or at least explore what they have to offer, I highly recommend contacting them. I speak with Mike however Rebecca has also been extremely helpful."