Insurance Services of Washington Blog
Looking for auto insurance provider is almost as essential as investing in the vehicle. Like making time to ensure you will buy the most suitable car unit, it is vital to make time in finding the best and reliable insurance provider for you. Here are some of the factors you can consider before making your decision.
J.D. Power Ratings of Auto Insurance Providers
J.D. Power is a trusted information services company that aims to help customers and retailers. This company offers services to conduct customer satisfaction, product quality, and buyer behavior surveys. Their clients range from cars to advertising firms. This company has an established reputation, particularly for customer satisfaction research on car quality and long-term dependability.
J.D. Power publishes an annual auto insurance satisfaction ranking. They rate the insurance companies in different aspects such as policy offerings, pricing, overall satisfaction, billing and payment, and accessibility or contact with the insurer.
You can refer to this ranking to check the insurance quality of your prospective company.
Minimal Customer Complaint Ratio
Customers contribute significantly to the operation of an insurance company. Thus, their voice should matter when you choose between the companies. Another way to learn about the company's customer responses is through the consumer complaint ratio. Each state has a designated department, and most of these departments publish a document called 'consumer complaint ratios' for the available insurance companies in the state.
The ratio comprises of the number of justified complaints received by the company per 1000 insurance claims. Categories are dependent on the type of insurance in the study about the company ratios.
Company Performance and Comparison Studies
The Internet makes varied things accessible for all with a few clicks. You can search for studies about the company performance and comparison between different insurance companies.
There could be a company performance table that shows the complaints filed against the insurer for correction. The Comparison Data Study has information concerning the justified complaint ratio, market share, complaint share, and index.
You should put the time in deciding about the auto insurance where you would entrust your vehicle. Finding a reliable auto insurance provider will give you a piece of peace and help you save money when unfortunate incidents come your way.
At Insurance Services of Washington Inc., we aim to provide comprehensive insurance policies that make your life easier. We want to help you get the insurance that fits your needs. You can get more information about our products and services by calling our agency at (425) 868-1123. Get your free quote today by CLICKING HERE.